Automated utility bill payment with no intervention by the customer has brought about a new dimension in convenience for ComBank credit cardholders by offering them an option to automatically settle their monthly bills to the country’s most-widely used utilities.
The latest addition to this convenient, hassle-free bill payment facility is the settlement of Mobitel and Water Board bills.
With travel restrictions andsafety concerns due to the pandemic, ComBank credit cardholders need not go outside to settle their monthly utility bills.The Bank has announced that its credit card holders can now enrol toDialog, Ceylon Electricity Board (CEB), Mobitel and the National Water Supply & Drainage Board (NWSDB) to settle bills automatically every month via a designated Credit Card.
Further, registration for Automatic Bill Settlement has been simplified, with credit card users being given the option enter their credit card details via the Bank’s website, accept terms and conditions and register, eliminating the need to visit the bank.
“This is the perfect solution for the times we are in, because once a customer registers for the service and links his or her utility accounts to the system, each month’s bill will be paid on time, with no further action required from the customer,” Commercial Bank’s Deputy General Manager – Marketing Mr Hasrath Munasinghe said. “It is a highly secure and precise form of automateddigital payment and we will continue to add more utilities, insurance and mobile bill payment in the future.”
Commercial Bank customers can register their Visa, Mastercard, or UnionPaycredit cards for the ‘Auto Bill Pay’ facility. It enables them to easily manage all their utility payments through a single Commercial Bank Credit Card at any given time, and helps them to adopt digital payment habits. After successful registration for the service, each utilityor any other entity will present the customer’s monthly bill amount to the bank and bank will authorise the payment on behalf of credit cardholder and send the receipt of payment to the customer via e-mail or SMS.
Besides ensuring that bills are settled on time without any involvement from the customer, the Auto Bill Pay facility prevents accumulation of arrears due to unpaid bills, saves customers from delinquency fees and prevents disconnection of utility services due to delayed payments. Furthermore, customers can earn Max Loyalty Rewards points that can be redeemed later on at many reputed merchant outlets island-wide.