Dialog Enterprise partners with H One to launch ‘Operator Connect’ for Microsoft Teams

Dialog Enterprise, the leading ICT Solution Provider in Sri Lanka, announced its collaboration with Microsoft and H One to introduce Operator Connect, a unique communication service that seamlessly connects with Microsoft Teams.

This new offering enables businesses to elevate their collaboration experience, prioritize mobility and security, and optimize costs, setting a new standard for communication solutions in the Sri Lankan enterprise market. Notably, this solution is another first by Dialog Enterprise in Sri Lanka, reinforcing its commitment to introducing cutting-edge advancements to the market.

With over 320 million monthly active users, Teams leads the way as the top technology for companies looking to digitalize collaboration and enable hybrid working for its employees. Beyond being simply a collaboration tool, Teams offers numerous advantages, among which providing a fully integrated telephony system is a key differentiator.

Microsoft provides various ways to connect to Microsoft Teams Phone. Businesses can implement Direct Routing, or use Operator Connect. As an alternative to Direct Routing or Traditional PABX, Operator Connect simplifies operations in Teams with an operator-managed solution. Operator Connect is a simple, fast, and cost-effective solution for companies keen to reduce the complexities of managing their own PSTN breakout solution.

“At Dialog Enterprise, we are dedicated to transforming the communication landscape for enterprises in Sri Lanka. The launch of Operator Connect in collaboration with Microsoft and H One marks a significant milestone in our mission to offer cutting-edge solutions that enable our clients to thrive in today’s dynamic business environment,” said Navin Pieris, Group Chief Officer-Dialog Enterprise, Dialog Axiata PLC.

“Operator Connect with Microsoft Teams is a simple and quick to deploy modern calling solution that will make connectivity more efficient for enterprises. In the modern work environment, businesses are pushed to explore new and productive collaborative methods. We are pleased that Dialog Enterprise is adopting Operator Connect to further their offerings to the enterprise sector in the country,” said Harsha Randeny, Country Manager for Microsoft Sri Lanka, and Maldives.

“We are proud to join forces with Dialog Enterprise and Microsoft to launch Operator Connect in Sri Lanka,” said Venura Mendis, Director/Chief Executive of H One Private Limited. “This collaboration exemplifies our commitment to delivering cutting-edge solutions that will enable our customers to cost effectively operate in true hybrid mode”.

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