Technology company 99x saw its efforts in technological innovation recognised at the recently concluded National Ingenuity Awards 2021, where it won two National and two Provincial awards for the cutting-edge digital solutions SuperOffice AI and DevGrade.
SuperOffice AI was first named ‘Best Technology or Framework Innovation’ winner for the Western Province and then went on to win National runner-up title in the ‘Best Technology or Framework Innovation’ category. DevGrade similarly was crowned winner in the ‘Best Innovation in Internal Processes’ category for the Western Province and named National runner-up in the same category.
“As a provider of impactful digital products and services to customers globally, we strive to be at the forefront of technological innovation in everything that we do. Coming out on top at a provincial level and then being recognised once again at a national level while competing against Sri Lanka’s best is a testament to our efforts in creating successful digital products and services,” observed 99x Chief Product Officer Chatura de Silva. “None of this would be possible without the inventive and untiring efforts of the talented team at 99x, this really is their achievement.”
Born out of multiple challenges in the recruitment process and a lack of locally and commercially available solutions, DevGrade is a solution that provides an automated technical assessment capability to drive a highly scalable and efficient internal recruitment process at 99x. Since its launch, 99x has experienced a total impact of 18.4% of time saved at technical interviews and a 20% conversion rate from passed to hired within a short time. Readily available code assessment templates, automatic scheduling, real-world coding experience with a popular IDE are key value-added features of the solution. Taking the platform to the next level, 99x has onboarded E-learning.lk successfully as a DevGrade customer.
SuperOffice AI is a collection of AI services offered together withSuperOffice CRM, a longstanding customer of 99x. It utilises the power of Machine Learning, Artificial Intelligence and Natural Language Processing to overcome a couple of problems that arise in the CRM domain, mainly related to customer query handling. By integrating SuperOffice AI, businesses can cut down costs through process automation and provide a seamless experience to their customers. Built on Microsoft Azure cloud, SuperOffice AI guarantees a range of benefits to its clients, including security, availability and compliance. Organised by the Sri Lanka Association for Software Services Companies (SLASSCOM), the national chamber for the IT/BPM industry in Sri Lanka, the National Ingenuity Awards 2021 showcasedICT innovation and excellencefrom the ‘Island of Ingenuity’. Breathing new life to the ICT/BPM sector, the awards aim to groom innovators to the national level, especially from the grassroots of society via separate regional awards.